Consultation shapes new mobile library routes

Consultation shapes new mobile library routes

Conservative-run Wiltshire Council has completed a consultation of public mobile library stops to help shape the service for the next two years.

The routine consultation is carried out every two years to ensure the service operates efficiently in local communities, reaching the people who need it most.

There were 768 responses to the consultation, with 98.9% of customers satisfied or very satisfied with the proposed location of mobile stops, and 92.7% satisfied or very satisfied with the proposed times of the stops.

Every effort has been made to incorporate customer suggestions and comments into the final routes, which will be implemented from Monday 12 February 2018.

The new routes provide an improved service to customers; particularly at busier stops, where the frequency of visits will increase from every four to two weeks, and the visit times will also be extended where there is a higher usage.

John Thomson, Conservative cabinet member for libraries, said: 

We have listened to our mobile library users, and have developed these new timetables with them in mind.
We know how important the library service is to local communities, and our mobile libraries are part of this service. We also provide a home library service for customers who are physically unable to access a library or mobile service.

Find out more about the new timetables and the home library service, or pick up a printed copy of the new timetables from the mobile libraries.

by Hollis Butler,